Subscriptions and Accounts

Do I have to pay for a subscription to use the app?

Not at all, you can still view text and non-exclusive posts from BFMV and interact with other fans for free. Subscriptions however get you access to live chats with BFMV, video streams, ticket pre-sales, competitions, limited merchandise, exclusive and catalogue music, videos and photos posted by BFMV and more. If you'd rather use the app for free you can simply cancel your subscription during the free trial or at any time. See below for how to cancel.

How do I cancel my subscription?

Subscriptions are managed through iTunes or Google Play. For iOS click here or for Android click here.

I've paid for a subscription but can't view paid content!

If you email us letting us know we'll be able to sort that out for you!

How do I log out of the app?

To log out you can go to your profile page by clicking on your user name in the menu and then clicking 'Settings'. You will then see an option to log out.

Posts and Content

Can I delete posts?

Absolutely, first go into the detail view of the post by tapping on the post's info banner which contains your username and number of likes etc. Once in the detail view, click the icon at the bottom left hand corner of the post and you will be given the option to delete your post.

Why can't I share some posts outside of the app?

There's a lot of exclusive content released in the app that's not available anywhere else. Anything that's exclusive can't be shared to make sure it's only available to subscribers.

Can I save favourite content to view again later?

At the moment this feature isn't available but we are currently working on a new and improved profile page section of the app which will allow you to see not only what you have liked but also what you have commented on or posted. This improved feature will be available in a release coming soon.

Friends and Messages

Can I add someone as a friend from the wall?

Yes you can. If you see someone on the wall you want to connect with, simply tap on their avatar - this will take you to their profile page which will have a button allowing you to send a friend request to them.

Music streaming

How do I listen to BFMV's music?

To listen to BFMV's music you'll need to be subscribed to either Spotify or Apple Music (iOS devices only) and have that App installed on your phone. The first time you go into the music section, when you click on an album you will be given the option to choose the music streaming service you want to use. Once selected the app will remember this preference and open that app each time you click on a piece of music in this app.

Can I change which music streaming service I have chosen to use?

Absolutely, just go to Settings in the BFMV App and you will see an option to change which music streaming service the app is set to use.

My Profile

How do I change my profile photo?

Go to your profile by tapping your name in the menu and tap your profile photo to change it.

Live Streams

How do I know if a live stream is happening?

If a live stream is about to happen you will receive a push notification to your phone letting you know. If you already have the app open a red banner will appear at the top of the screen alerting you that a live stream is either about to happen or is already in progress.

Can I watch the live stream full screen?

Absolutely, just rotate your device so that it is horizontal and the stream will go full screen. Rotate your app to the vertical position again to exit full screen and view and post comments.

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